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DanceShoesStore.com is the leading dance footwear company in the country.
We have been selling dance shoes for 20 years, we pride ourselves on quality and excellent service.
We carry hand crafted ballroom and Latin dance shoes from the world’s finest dance shoes manufacturer: Very Fine Dance Shoes.
At DanceShoesStore.com, we’re committed to provide each customer with the best service possible. From personal assistance to convenient, real-time UPS order tracking, DanceShoesStore.com is focused on customer satisfaction.
We know you share our passion for dance. Feel free to contact one of our Customer Service Representatives with any questions, concerns or comments by calling 888-800-8388 or via email: email@example.com
- Cheryl McNeil reviewed 4 years ago
- last edited 3 years ago
Upon ordering, I wrote in the special instructions section my concern that the shoes might be sized a bit big, and asked if an 8.5 women’s would really be correct for me. I received no feedback. When the shoes arrived, they were WAY too big. Yet, they are pointed, and so I don’t feel I can get a correct fit by going down half a size, because then my toes will be squished. So I need to return them. I was not a savvy consumer, checking the returns policy at the start. So now I’m stuck. I’m finding out that to return them for a refund, I have to pay $15, PLUS I have to pay $9 for “reshipping”, whatever that is, since I also have to go to the post office to pay at least $7 of my own shipping fee. I paid $34 for these shoes originally. And to get them, I had to pay almost $19 in shipping and handling. So let’s do the math: I paid $53.91 to get the shoes, and to send them back, I will lose $31. My refund will be approximately $22. In other words, I will have lost 3/5 of the money I spent, and end up with nothing. This is not “safe buying” for consumers. It is highway robbery. It’s shocking that these sorts of policies exist these days — most retailers went to risk-free shopping decades ago. Do not buy from this company unless you are willing to lose over half your money if the shoes don’t fit well — which is always a risk when shopping online.
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